Review our FAQ page before visiting State Street Dental to find answers to common questions! If you have any further questions or to schedule your appointment with our dentist in Boise, Idaho, please contact our team at 208-939-1700.
Frequently Asked Questions
Do you accept Medicaid?
Yes, we accept Medicaid. New Medicaid patients are placed on our waiting list, and appointments are scheduled as soon as one becomes available.
What can I expect at my first new patient visit?
If you are scheduled for a new patient hygiene appointment, your visit will typically include:
- Digital X-rays, if needed
- A comprehensive oral examination
- Periodontal probing to assess the health of your gums and determine the appropriate type of cleaning
- A professional teeth cleaning, if clinically appropriate
Your dentist and hygienist will also discuss your oral health, answer any questions you may have and recommend any additional treatment if needed.
Are you accepting new patients?
Yes! We welcome new patients of all ages. Whether you need a routine cleaning, treatment for a dental concern or emergency care, we are here to help.
What should I bring to my first appointment?
Please bring:
- A valid photo ID
- Your dental insurance card, if applicable
- A list of current medications
- Any completed patient forms, if provided beforehand
Please arrive 10–15 minutes early to complete any unfinished paperwork.
How long is a new patient appointment?
Most new patient appointments last approximately 60 minutes.
Do you accept patients without dental insurance?
Yes. We welcome patients without insurance and offer affordable treatment options, including our Patient Loyalty Program.
What if I do not have insurance?
You can still receive care without insurance. We offer membership plan options that may include preventive care, treatment discounts, no waiting periods and simple monthly or annual pricing.
What is a deductible, and do I always have to pay it?
A deductible is the amount you may need to pay before your insurance starts covering certain services. Not every service requires a deductible, so our team can help review your benefits before treatment.
What is the difference between indemnity, PPO and HMO plans?
- Indemnity: Often called “traditional” insurance, it allows you to visit any dentist, and the insurer pays a set portion of the dentist’s fee.
- PPO: Provides a network of dentists with discounted rates but allows for out-of-network flexibility.
- HMO: Limits coverage to a specific network of providers with fixed copays.
What if my insurance does not cover the full cost?
If your insurance does not cover everything, we will explain your estimated out-of-pocket cost before treatment so you can make informed, confident decisions about your care.